Kaafi Counseling accepts various insurance plans, including Medicare, managed care, commercial insurance, and Employee Assistance Programs (EAP) related to work. If we’re in-network with your plan, we’ll handle the billing for you. If we’re not in-network, your insurance plan may still cover a portion of your fees at an out-of-network rate if you have out-of-network coverage (see below). 

Medicare: Medicare covers medically necessary services. You can refer to your Medicare handbook or visit www.medicare.gov for a list of excluded services.

Employee Assistance Program (EAP): Your employer may offer EAP insurance coverage for a limited number of sessions. To utilize this coverage, obtain an authorization number from your employer, which we’ll include on your bill sent to the insurance company. Without this number, you’re responsible for the full cost of services.

Clients With Out-of-Network Insurance: If we don’t accept your insurance, your plan may still cover a portion of your fees at an out-of-network rate. You’ll be responsible for the full fee at the appointment, and we’ll provide you with a Superbill to submit for potential reimbursement.

Clients Without Health Insurance: While Kaafi Counseling is primarily insurance-based, we do accommodate clients who prefer to privately pay for services. If you fall into this category, you’ll need to make payment arrangements for the balance before receiving services. Our client financial representative will guide you through this process. Any remaining balance after services will be billed to you. If you are searching for a reduced rate, please see the section above on Pre-licensed Therapy Services.

Payment Options: For your convenience, you can make payments online on your Client Portal  via credit card or by contacting Client Financial Services at 561-463-0884 Ext 1. Financial counselors are available for consultation while you are a client at Kaafi Counseling to help you resolve your invoice for services.